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FAQs

I'm interested in a piece but it says sold. Can I custom order it?

Yes! These items are specifically listed to show pieces we've created in the past. While they aren't available for purchase, replicating this finish can be done custom just for you! Whether we supply the furniture, or you, the options are endless. You're able to choose the paint color, style, finish, stenciling, etc to make this piece your one of a kind. Please contact us for an estimate or for additional information. 

My piece arrived and it doesn't fit. Can I return it?

Unfortunately we do not accept any returns, refunds, cancellations or exchanges.  Each listing states specific details and dimensions for every item. Please contact us before purchasing if you have any questions. 

How do I clean and care for my piece?

Some pieces are finished in wax. These pieces take a full 21 days to cure completely. Please use cautiously until then.

Cleaning: To clean marks or stains, use a slightly damp cloth with a little mild soap.  Harsh chemicals will strip the protective coating off. Because of this, we recommend you avoid all furniture polishes.

Daily use: Always use heat mats, place mats, and coasters to protect your painted and waxed surfaces. Keep your painted furniture away from extreme temperatures or humidity. Avoid excessive water as well. 

I ordered a custom item, but changed my mind. Can I cancel it?

The buyer will be notified when their piece(s) has started. Cancellations that occur prior to starting will be accepted with a full refund.  Once work has begun, this item can no longer be cancelled, refunded, returned or exchanged and all monies are forfeited.